How one small business succeeded

The following is an excerpt of a transcript from an April 20 report by . David Mace, with 九色视频's Kansas Small Business Development Center, is featured in the report.

In the showers of sparks and hot metal, Terry and Debbie Schag are building success at Cannonball. Ten years ago, they opened the shop to make one of Terry's inventions, a fully automated hay loader, and they are turning them out as fast as the can. 

At Wichita State, the Small Business Development Center said such home grown success stories are critical to the state's rebound, because, David Mace says, only a tiny fraction of new jobs come from out of state companies moving in. 

DAVID MACE, KANSAS SMALL BUSINESS DEVELOPMENT CENTER: I think the biggest thing is probably customer focus. And it really starts with, I think, identifying a real need that exists and going after it and meeting that need and really taking an outside-in approach to the market.